Pongui Solutions

Seamless Identity Management – Single sign-on (SSO) across cloud and on-premises apps for a smooth user experience.

Hybrid Connectivity – Integration of on-prem Active Directory with Entra ID to enable a secure and unified environment.

Scalable Access Control – Role-based access and conditional policies that adapt as your business grows.

Enhanced Security – Multi-factor authentication (MFA), conditional access, and compliance policies for a strong security posture.

Device & Endpoint Management – Centralized control of both cloud-joined and domain-joined devices.

Business Continuity – Hybrid setups that keep operations running even if on-prem or cloud services face interruptions.

Future-Ready Infrastructure – Smooth path for gradual migration to full cloud without disrupting daily operations.

Simplified Device Management – Remote deployment and configuration of Windows laptops through Intune & Autopilot, ensuring every device is secure, updated and ready to use from day one.

Seamless Collaboration – Setup and administration of Microsoft 365 services (Exchange Online, Teams, SharePoint, Purview) to keep communication flowing and teamwork effortless.

Strong Security & Compliance – Tenant-wide policies with Microsoft Defender 365 and Purview to protect data, enforce compliance and reduce risks.

Employee Awareness Training – Anti-phishing campaigns and security awareness programs that empower staff to recognize and prevent threats.

Scalable Cloud Solutions – Flexible, cloud-based infrastructure that grows with your business while reducing on-premises overhead.

Active Directory & Group Policy – Expert in designing, managing, and securing AD environments, including OU structures, access delegation, cross-domain trusts, and fine-tuned Group Policies to keep environments consistent and secure.

Automation with PowerShell – Streamlining repetitive tasks and complex operations through custom scripts, reducing errors and boosting efficiency.

Windows Server & Client Management – Administration of Windows Server (on-premises) and Windows 10/11 clients, ensuring smooth operations, updates and long-term stability.

Core Infrastructure Services – DNS, DHCP, Certificate Services, and DFS/Replication for reliable connectivity, secure authentication and resilient file services.

Deployment & Patch Management – Using WSUS and WDS for standardized deployments and patching, ensuring systems remain secure and compliant.

Data Protection & Storage – Administering Storage Replica, DFS/R, CommVault backups, and iSCSI services for high availability and business continuity.

Endpoint Security & Management – Hands-on expertise with ESET Administration and endpoint protection to safeguard client devices.

End-User & VIP Support – Providing fast, reliable assistance for daily IT issues, from small hiccups to complex troubleshooting, ensuring minimal disruption to work.

Friendly & Approachable IT – Known for patience and clear communication, making technical support easy to understand and stress-free.

SLA-Driven Service – Always striving for the best possible response and resolution times, with workarounds offered when immediate fixes aren’t available.

Proactive Problem Solving – Identifying recurring issues and implementing permanent solutions to improve efficiency and reduce downtime.

Optimization Mindset – Continuously refining systems, processes, and tools to create a smoother and more productive IT environment.

Personalized Assistance – Tailoring support to each user’s needs, from everyday employees to executives requiring discreet, high-priority care.

Office Setup & Deployment – Supporting new or growing offices with planning, installation, and configuration of IT infrastructure and devices.

Hands-On Assistance – Setting up workstations, servers, printers, networking equipment, and ensuring everything is ready for day-one productivity.

Tailored IT Layouts – Designing office IT environments that balance performance, security and ease of use.

Local Presence – Based in Milan and available for on-site interventions when remote support isn’t enough.

Flexible Travel – Open to travel to client premises when required and availability allows.